Job Details

  • Address Noida
  • Salary Not disclose
  • Experience0-1 Year Year Experience
  • CompanyMASSIST

Technical Support

  • Education BCA/Computer Science/ B. Tech
  • Post on: 31-Jan-2024
  • Job Location Noida

Job Description

Exciting Opportunity in Noida, Sector 62! Join our Team as a Technical Support Professional! 🚀 Position: Technical Support Experience: 0-1 years Salary: ₹1.2 to 3 LPA Location: Noida, Sector 62

How to Apply

Send your resume to 📧 hr@massistcrm.com or reach out on 📱 WhatsApp at 7217613187

Job Requirements
MCA/BCA/Mtech/Btech or related field Strong communication skills Ability to provide training to new clients and support to existing ones Proficient in managing client support through visits, emails, and calls Documenting problems, activities, and solutions for each case Collaborating with the CRM team to communicate issue status to clients Identifying and escalating high-priority customer issues Working with customers and team members to investigate, test, and develop solutions Updating users and changing permissions within the CRM Performing in-depth analysis of CRM user issues Delivering CRM training on an as-needed basis

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