Assistant Manager/ Manager – Cognitive Assessment

• Education Post Graduation – MBA
• Post on: 24-Sep-2024
• Job Location Gurugram

Job Description

About the Role:
Candidate will be responsible for managing team of cognitive content, setting targets and helps team in achieving the same. Doing quality controls on timely basis by introducing processes which helps team in completing their task in timely manner. Research & Development, coordination with internal stakeholders and vendor management will be the key responsibilities.

• Functional Area: Functional Assessments
• Education Qualification: Post Graduation – MBA
• Experience – 2-4 Years
• Location: Gurgaon

Key Responsibilities:
Cognitive Assessments – The role requires one to work on designing assessments and reporting as per the clients’ requirements in Cognitive area, for example, Critical Reasoning, Logical Reasoning, Numerical Ability, Data Interpretation, etc. The clients can use the assessments for various purposes, for example, recruitment of candidates (fresher’s hiring, campus hiring etc.), learning & development, training needs identification and succession planning. These assessments are to be designed relevant for a specific job role, industry, geography etc. and hence, the content (questions within assessments) is the most critical part.

• Team Management – Guiding the team in setting and achieving targets. Delegating tasks and managing the team’s bandwidth properly. Clearly communicating and providing timely feedback to maintain positive culture.
• Content Quality Control – The most critical aspect of the work is taking ownership of thorough quality checks and proofreading of content. Reviewing and assessing the quality of content related to assessments design and delivery to identify and correct any errors or inconsistencies.
• Content Management – Taking ownership of content creation through SMEs, reviewing content for quality parameters, logical correctness, and upload while coordinating with the operations team and maintaining the content inventory for future reference.
• SME (Subject Matter Expert) Management –Managing the SMEs for content-related work, invoicing, timelines, etc. while ensuring a wonderful experience with partners and ensuring the quality of deliverables from SMEs.
• Coordination with internal teams – Providing general support as needed within and across different departments. Reaching out and coordinating with different teams within Mercer Mettl for content, product, technology, and operations-related work for the smooth execution of projects.
• Research and development – Exploring and identifying areas of development for content creation/review or management processes. Monitoring the market trends for the development of new tools/skills and introducing the same in Mercer Mettl inventory.

Required skills:

• Experience in content creation – MCQs (critical)
• Project Management experience (add-on)
• Excellent written and verbal communication (critical)
• Problem-solving skills (critical)
• High learning agility (very critical)
• Attention to detail (very critical)
• Stronghold on MS Office skills like MS Excel (critical)

How to Apply

login Here to Apply or you can send your resume to :-> rohit.talan@mercer.com

Job Requirements

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